FAQ

When will I receive my order?

The time I need to prepare an order for shipping varies.

Custom orders could take several weeks to complete, however times will vary depending on the type of custom order requested.

Ready to Ship orders will take 2-3 business days to process, however most usually do not take this long.  You should receive your order within a week. Look for Ready to Ship badges to understand what ships within 2-3 business days.

Most orders ship USPS Priority or UPS.

What shipping carriers do you use?

Most orders ship USPS Priority, however some ship UPS depending on how large your product is.

If you are located in the United States you should receive your order within a week. However in some cases it make take several weeks.

If you are located internationally, please allow 4-6 weeks receive your order.

What shipping materials are used?

All of your Giclee Prints are packed in a clear cello bag for protection from finger prints and dust. You should keep your print in this bag until you take it to get framed. When your package arrives your print will be in either a rigid cardboard or Tyvek envelope and the print will surrounded by cardboard for further protection.

What if my print has been damaged in shipping?

You should take pictures of the damaged print and send the pictures to me, and I will do everything humanly possible to make your order correct.

I will ship out a new print to you as soon as I see that it has been damaged. Hopefully this doesn’t happened to you, however if it does I apologize ahead of time. This unfortunately happens from time to time.

Do you create custom artwork?

Absolutely!  Please contact me for a quote.

How can I get a discount code?

I happily supply frequent discount codes to my email subscribers. Want a discount code? Get an instant 20% discount code by clicking here.

What is a Giclee Print?

Giclée (zhē-klā’) is derived from the “French verb, “gicler” meaning to squirt, or more accurately in this case, an extremely fine spray of many different sized droplets.” 1 Giclée is a printmaking method using an ink-jet printer to produce high-quality, archival-standard reproductions of artists’ work. These prints have an incredibly fine level of detail and closely mimic the artist’s original piece of work.

Giclée prints are generated on 8-Color to 12-Color professional, large format, high-resolution ink-jet printers with archival quality inks onto various materials including canvas, fine art paper, and photo-base paper. These printers use tiny, high-quality nozzles to spray pigment onto the material. Each individual droplet the nozzles sprays is so tiny they are not visible to the naked eye when printed. The Giclée printing process provides better color accuracy than other means of reproduction.

These modern technology printers are capable of producing incredibly detailed prints for both the fine art and photographic markets.

Giclée prints are great for artists who do not find it feasible to mass produce their work, but want to reproduce their art as needed, or on-demand. Another advantage of Giclée printing is the artist can reproduce their art to almost any size and material, giving the artist the ability to customize prints for a specific client.

Giclée print quality rivals traditional printing processes and is commonly found in museums, art galleries, and photographic galleries. 1 Merriam-Webster.

How do I care for my Giclee Print?

It is recommended that you keep your Giclée print in the clear plastic bag until you are ready to get the print framed. If for some reason you need to handle the print be gentle. Use both hands to support the print and make sure to only touch the edges, preferably with clean white cotton gloves. The oils from you hands can affect the PH of the paper and reduce the archival qualities.

If you need to clean it, it is best to use canned air gently, making sure to keep the can upright so no Freon comes out. You don’t want to touch the surface of the print with your hands as this can leave scratches in the surface of your print.

Do not allow moisture or condensation on your Giclée print.

How do I store my Giclée Print?

Do not use cardboard materials or cardboard tubes for long-time storage of your print, they are NOT archival.

The clear plastic bags I use are made from archival-safe 100% virgin, high clarity polypropylene film. These bags are safe for short term storage.

You can protect your Giclée prints with Moab Desert Varnish, Hahnemuhle Protective Spray or PremierArt Shield. The lacquer based sprays are recommended for long term preservation. They provide a protective barrier and many times have UV inhibitors extending the lifespan of a print.

I do not use the above mentioned protectant if I get my Giclee print professionally framed. However, if you use the the protectants, you do not want to over-spray and leave obvious spots on your print where the spray appears to be applied more heavily. Spray several light coatings evenly and consistently in one direction and then apply another coat in the opposite direction. Make sure to allow for drying between coats. It may be a good idea to practice on newspaper or another surface first.

Framing your Giclée Print

Only use archival (acid-free) supplies. Be careful of wood frames treated with chemicals or paints, they can omit harmful gases that can attack the ink and paper.